Privacy & Cancellation Policy

Privacy Policy

Personal Information Policy
This site does not collect any personally identifiable information beyond that which you provide via email, telephone or in writing. Any information provided is used exclusively for the purposes for which you provide it in order for us to process your order and provide the services requested.

Data Use
We do not share information with any third parties, nor will we contact you outside of the need to process your order and provide the services requested. We will contact you by e-mail, telephone and in writing, unless you have requested otherwise.

Financial processing
We use PayPal for online payment processing with all PayPal payments being processed via their online systems. We do not store any of your financial information.

Cancellation and Refund Policy.

As we do not provide any physical products, there is nothing for you to return in order to request a cancellation.

You have 7 days from the point of order in which change your mind and request a cancellation. This does not affect your statutory rights.

Should you wish to cancel any order for services then simply notify us in writing

Umbrella Consultancy
45 Neath Road
SA11 4AA

By Email

Or by Telephone 01639 710 132

If you want to contact us at any time please contact us via any of the methods above.